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Description

The 4 Keys to Change Management: Diagnose, Engage and Embed

Four reference points to move from a project approved in committee to a change genuinely adopted on the ground

  • 2 days — 14 h
  • In-person or virtual
  • Foundation
  • Up to 6 participants

A project can be technically sound and still go nowhere on the ground. Deadlines slip, the new tool sits alongside old habits, and the project team wears itself out chasing people. In most cases, change support has been reduced to one briefing meeting and a hands-on tool session.

Two days to structure change support around four keys: impact diagnosis, stakeholder engagement, capability building and embedding new practices. Each key comes with straightforward tools that participants apply to a live project within their own organisation.

Learning objectives

  • Assess the impact of a project on roles and the organisation
  • Identify the stakeholders to involve and the right moment to do so
  • Build a capability-building approach aligned with actual usage
  • Organise the embedding of new practices after roll-out
  • Track change support progress using simple indicators

What makes this programme different

The four keys are applied to a live project brought by each participant
An impact analysis by role is produced during the session
The embedding plan is scheduled for several months beyond roll-out

Programme

1Diagnosing impacts

Measuring what genuinely changes

  • Describe the activity before and after the project
  • Identify the roles most affected
  • Pinpoint the practices that will disappear
  • Prioritise impacts according to their scale

2Engaging stakeholders

Involving rather than informing

  • Identify stakeholders and their positions
  • Select engagement methods according to profiles
  • Build a network of champions on the ground
  • Address reasoned objections

3Building capability

Moving from demonstration to real use

  • Distinguish between information
  • awareness and training
  • Design learning paths by user profile
  • Plan hands-on support at go-live
  • Organise peer-to-peer sharing of practical tips

4Embedding practices

Avoiding a return to old habits

  • Spot the warning signs of backsliding
  • Update rules and reference documents
  • Recognise usage aligned with the new practices
  • Track a small set of adoption indicators

Who is it for

Project managers · line managers · business referents and change champions involved in a roll-out.

Prerequisites

No prerequisites

Dates & locations

36 scheduled dates between November 2026 and December 2027. Seats are confirmed in the order enquiries are received.

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

September 2027

October 2027

November 2027

December 2027

None of these dates suit you? We open additional sessions on request, and any programme can be run privately for your team.

Practical details

Before the programme
Online positioning questionnaire. Your development objectives are shared with the trainer, who tailors the practical case studies to your context.
Teaching methods
Theoretical input, workshops and practical case studies. Digital course materials and method sheets provided.
Assessment
Multiple-choice tests and role-play exercises. Assessment of learning at the start and end of the programme, with immediate and 60-day follow-up evaluations.
After the programme
One year of access to the e-learning platform. Self-assessment of the skills acquired and a 30-day follow-up session with your trainer.
How to register
Registration online or on the basis of a quotation.
Lead time
11 working days after confirmation of registration.
Accessibility
Accessible to people of determination. Contact our accessibility coordinator to design a suitable solution: contact@mpf-academy.ae
Start dates
Rolling intake: in addition to the scheduled sessions, this programme can start on request.